All orders are processed to ship Monday through Friday. They are shipped via USPS or UPS. Once you receive your tracking information, it can take 24 – 48 business hours for the tracking to update. We strive to uphold the highest levels of quality customer service. It is our ultimate goal at BETTER H.A.M SUPPLEMENTS to create life-long customers and we will do everything in our power to ensure that your experience with us is one that makes you want to shop with us again and again.